By Biggs & Greenslade
Thursday, January 09, 2025

 
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Being involved in a crash while using a rideshare service can be disorienting and stressful, but knowing what steps to take can ease the process. Focus on your safety with these practical steps to handle the aftermath calmly and effectively. Rideshare accidents are unique because they involve both the company and the drivers, adding layers to what would otherwise be a typical car accident scenario.

Report the Incident to the Rideshare Company

Immediately report the accident through the rideshare app. Most major companies have a straightforward process for this. Providing as much detail as possible ensures an accurate report, helping both your case and the driver's. The rideshare company needs to know about the incident to take appropriate measures and assist with insurance claims.

Document the Scene

Capturing the details of the accident is crucial. Take photos of vehicle damage, any visible injuries, and the surrounding area, including road conditions and traffic signs. This documentation can serve as strong evidence when you file a claim or negotiate with insurance. Remember, detailed documentation can significantly impact the outcome of your case.

Gather Information

Exchange essential details with all parties involved, particularly the rideshare driver. Obtain names, insurance details, and contact information from the rideshare company itself. Collect the same from any other drivers or witnesses present at the scene. This information is necessary for filing insurance claims and for any legal proceedings that might follow.

Prioritize Safety

First and foremost, stay calm and check for injuries. Assess yourself and others involved in the crash. Contact 911 if anyone requires medical attention. Once it's clear, move to a safer location to avoid further risks from traffic. If a police report is filed, obtain a copy as it can be helpful when dealing with insurance companies.

Seek Medical Attention

Even if you don’t feel injured, seek medical attention. Some injuries, like whiplash or internal injuries, may not show symptoms right away but could be serious if left untreated. Document any medical evaluations and keep a record of your treatment.

Consult a Personal Injury Lawyer

Rideshare accidents can be legally complicated due to the involvement of multiple parties. Consult a personal injury lawyer who specializes in these cases. They can help you understand your rights and navigate the complexities of compensation for injuries, damages, and lost wages. An experienced attorney can make a significant difference in the outcome of your case.

While being in a rideshare accident is unsettling, following these steps can help you regain control of the situation. Prioritize your well-being and take necessary actions, from documenting evidence to seeking legal advice. Remember, you don’t have to navigate the aftermath alone—reaching out for help is the key to a smoother recovery.

If you've been involved in a rideshare accident, consult with a personal injury lawyer for a free consultation. Get the proper support to handle your case by visiting our contact form or calling us at 1-800-123-4567.